Last Updated: July 2026
At Oakhide International, we are committed to delivering premium-quality leather jackets and leather goods safely and efficiently to customers worldwide. Please read our Shipping Policy carefully before placing your order.
1. Worldwide Shipping
We proudly offer worldwide shipping to most countries through trusted international courier services, including DHL, FedEx, and UPS.
2. Order Processing
- Orders are processed within 2–5 business days after payment confirmation.
- Custom-made or personalized orders may require 7–14 business days for production before shipment.
- Orders are processed Monday through Friday, excluding public holidays.
3. Estimated Delivery Time
Estimated delivery times may vary depending on your location:
- USA & Canada: 5–10 Business Days
- United Kingdom: 5–8 Business Days
- Europe: 5–10 Business Days
- Australia & New Zealand: 6–12 Business Days
- Middle East: 4–8 Business Days
- Rest of the World: 7–15 Business Days
Please note that these are estimated delivery times and may vary due to customs clearance, weather conditions, or courier delays.
4. Shipping Charges
Shipping charges are calculated during checkout based on:
- Destination country
- Package weight and dimensions
- Selected shipping method
Any promotional free shipping offers will be clearly stated on our website.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and courier details. You can use the tracking information to monitor your shipment throughout the delivery process.
6. Customs Duties & Import Taxes
International orders may be subject to customs duties, import taxes, VAT, or other government charges imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product price or shipping charges unless explicitly stated.
7. Delivery Delays
While we strive to deliver all orders on time, Oakhide International is not responsible for delays caused by:
- Customs inspections or clearance
- Weather conditions
- Natural disasters
- Courier service disruptions
- Incorrect or incomplete shipping information provided by the customer
8. Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
If an incorrect address is provided and the order has already been shipped, any additional shipping costs for redelivery or return will be the customer’s responsibility.
9. Lost or Damaged Shipments
If your shipment is lost or arrives damaged:
- Contact us within 48 hours of delivery or the expected delivery date.
- Provide your order number and clear photos of the package and product (if damaged).
- An unboxing video may be required for damaged item claims.
We will work with the shipping carrier to investigate and provide an appropriate resolution.
10. Shipping Restrictions
We reserve the right to refuse shipment to locations where delivery is restricted by law, sanctions, or courier limitations.
11. Contact Us
If you have any questions regarding our Shipping Policy, please contact us:
Oakhide International
Website: https://oakhideinternational.com
Email: info@oakhideinternational.com
Thank you for shopping with Oakhide International. We appreciate your trust and are committed to providing secure, reliable, and timely worldwide delivery of premium leather products.